Managed Service Agreement
A full IT department. One flat rate.
Priority service, a full-service help desk, backups, constant network monitoring and discounted labor — personalized to fit your business exactly.
Always watching
We detect and report problems before they escalate.
Our network monitoring watches every aspect of your environment — so issues get fixed before they turn into downtime, data loss or expensive repairs.
- Server traffic & loadWatched
- Hardware integrity & reliabilityWatched
- Storage space & availabilityWatched
- Backup success & failuresWatched
- Anti-virus protectionWatched
The benefits
What changes when you’re on an MSA.
Avoid expensive repairs
Monitoring and maintenance prevent network disasters from happening in the first place. We guarantee it.
Practically zero downtime
We catch degrading components early — before they slow down, hang up or crash.
In-house IT, without the cost
A knowledgeable support staff your team can reach immediately with any problem or question.
Discounts on services you already buy
One flat, affordable rate. No nickel-and-diming, hidden charges or fine print.
No trip fees, faster fixes
Remote monitoring lets us access and repair most problems right from our office.
Predictable budgeting
Budget for IT like rent or insurance — and skip the surprise emergency bills.
Safeguarded data
Your data matters more than the hardware it lives on. We protect your irreplaceable information.
Real peace of mind
Security and reliability handled, so you can sleep easier and focus on your business.
Break-fix IT
Pay when it breaks
- Problems found after they cause downtime
- Unpredictable emergency invoices
- Trip fees for every visit
- Backups nobody has checked
Applied Micro MSA
Fixed before it breaks
- Continuous monitoring & early alerts
- One flat, budgetable monthly rate
- Remote fixes with no trip fee
- Backups verified, help desk on call
Applied Micro has Microsoft-certified engineers and professionals and an A+ certified staff.
Get in touch
Tell us what’s going on. We’ll take it from there.
Send a quick note and someone from our team will get back to you — usually the same business day.
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